Chair & CEO’s Report (continued)

People & Culture

Our success is down to our people and our port culture. We continue to invest in the development of our people, fostering innovation, supporting diversity and creating a strong health and safety culture.

Health and Safety

Keeping our people safe and healthy at work is our top priority and this year we are pleased to report a significant reduction in injury rates. There were 45 injuries requiring medical treatment during this period, compared to 57 in the period prior, down 21%. Injuries that required a person to take time off work (LTIs or Lost Time Injuries) were down 67% on the prior year, down from 12 to four. The LTI rate is now down to 0.5 injuries per 100,000 hours worked. Nevertheless, we want to do better and we have a number of new initiatives that aim to drive rates lower.

This year we launched ‘Portsafe’, a new health and safety reporting and monitoring tool. Portsafe makes reporting easier, but also allows better follow-up to ensure identified safety issues are dealt with quickly and effectively. In conjunction with Portsafe we are encouraging staff to report near-miss events. By encouraging near-miss reporting we can identify areas of potential weakness and deal with them before they become serious.

We recognise that safety is everyone’s responsibility and that having a good health and safety culture is vital if we are to get our injury rates down further. In February staff were offered the opportunity to take part in an online and paper based safety culture survey designed by the company Global Safety Index. The survey was then followed-up with a series of interviews to provide a more in-depth understanding of the reasons for the survey responses.

Those who took part in the interviews were universally appreciative of the opportunity to participate and provided some great insights into how they perceive safety in their work environment.

We will use the information gained from this process to develop strategies to ensure continuous improvement in health and safety engagement and achieve a truly mature safety culture.


We have a strong commitment to diversity and inclusion both because it is the right thing to do and because it brings us a competitive advantage. We have people from almost 40 nationalities at the port. Having such a diverse workforce brings diverse perspectives, which adds a real strength to our decision making and ability to innovate. While the port is still male-dominated, we have had considerable success in opening up opportunities for women. Just over a quarter of our workforce are now women, up 1.7% on the year prior and up from only 11% in the 2010/2011 financial year.

This year we were very proud to win the Gender Diversity in Leadership category at the recent Women in Governance Awards. There was a very strong field, so to win this category reflects well on the work we are doing in the area of diversity. The judges said:

“Ports of Auckland clearly and convincingly linked leadership diversity to increased productivity. Theirs is a remarkable story of rapid diversity change and business turnaround in a traditionally male dominated industry. This is reflected from board level through to all organisational levels and they are a role model for not only their industry but for all businesses in New Zealand.”


We are all here at the port to do a job, but that doesn’t mean we can’t have some fun along the way. We want everyone to feel part of something bigger, to be part of the port family and celebrate our successes. During the year we celebrated Diwali with a delicious Indian feast served for all shifts and we have started celebrating Matariki with a hangi. Any left-over food is donated to the Auckland City Mission. Each year we hold a staff and family Christmas party, and we enter and host a large team from the company at the Ports of Auckland Round the Bays fun run. Over 900 staff and family members walked and ran in this year’s event.

Sports and fitness are a priority for the port and for many of our staff. We have two gyms on site and offer crossfit-style exercise classes (called ‘PortFit’) throughout the week. Around 40 staff regularly take these classes. We also have some top class athletes employed at the port who we support through our staff sports sponsorship scheme. We can count World Champion Blokart racer David Heilbron and top power lifter Edwin Ng among the ranks of our sporting achievers this year.